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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carl Carper

June 18, 2025

5  out of  5
rating by Carl Carper
"Alma is the best! State Farm is lucky to have her on board. Also, my Son has used State Farm’s service for several years and will never change. So, don’t change any thing. Stay with your current level of service and you will keep your customers!"
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Raul Trevino

June 17, 2025

5  out of  5
rating by Raul Trevino
"I'm happy to. Be with state farm now"
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Kseniia Chursina

June 16, 2025

5  out of  5
rating by Kseniia Chursina
"Thank you a lot to Christopher Walls for his great service! He is very professional and always responsive! Highly recommended!"
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Robert S

June 16, 2025

5  out of  5
rating by Robert S
"They are always fantastic and absolutely the best!"
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Raissa Kiboko

June 16, 2025

5  out of  5
rating by Raissa Kiboko
"No complaint and they are fast in responding. I have used this office for years and when I need a change, I can reach out via email or calls and get what i need."
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kevin l

June 16, 2025

5  out of  5
rating by kevin l
"Great experience!"
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Jeyanthini

June 9, 2025

5  out of  5
rating by Jeyanthini
"Alma was so patient and explained the policy well . She also gave us a good quote."
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Karen

June 7, 2025

5  out of  5
rating by Karen
"Alma Martinez has been my agent at State Farm for several years now. I can't say enough positive words about her. Always professional, outstanding customer service, knowledgeable and I always receive a prompt response to my questions. Thank you Alma!"
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Penny HARDING

May 29, 2025

5  out of  5
rating by Penny HARDING
"Alma is so great! Knowledgable, professional. Christopher is so kind and personable"
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Ann Rose

May 19, 2025

5  out of  5
rating by Ann Rose
"Christopher Walls was so nice and very helpful. He worked with me to get the coverage that was right for me on both my car and home. I am grateful to have Christopher and his staff taking care of me."
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Elizabeth Harbin

May 13, 2025

5  out of  5
rating by Elizabeth Harbin
"Alma was the most understanding person for my needs. She's professional, detailed, and please note this, she listens! Yes, we all need that moment and she paid attention to what I needed assistance with. I now have my home and auto bundle with State Farm because of Alma's excellent service! Thank You, Alma!"
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Sharlene Smith

May 5, 2025

5  out of  5
rating by Sharlene Smith
"I recently worked with Caden Brown on setting up my car insurance, and I couldn’t be happier with the experience, Caden not only helped me save money, but he also made the entire process simple less stressful. He also has great customer service. I would highly recommend Caden ."
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Jose Hernandez

March 29, 2025

5  out of  5
rating by Jose Hernandez
"Great Assessment and follow-ups, Shout Out to Alma!"
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Kanwal Aslam

March 13, 2025

5  out of  5
rating by Kanwal Aslam
"We've been working with Christopher Insurance Agency for the past two years, and Jessica, CJ, and Chris have been amazing! They’ve helped us find the right coverage and made updating our policies super easy. They’re always friendly, knowledgeable, and quick to respond whenever we have questions. Highly recommend them if you’re looking for a great insurance team!"
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TreTre Baker

March 12, 2025

5  out of  5
rating by TreTre Baker
"Alma is very helpful and professional. Thanks for all your help"
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sherri bullard

March 10, 2025

5  out of  5
rating by sherri bullard
"I meant to write this review some time ago, but I called State Farm for some information today and I just want them to know they are knowledgeable, professional and kind each and every time you speak, visit or email them about their business. Appreciate you girls. Cris is wonderful."
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Rental LeasingsLLC

February 28, 2025

5  out of  5
rating by Rental LeasingsLLC
"Good People to work with they get the job done!"
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Regina

February 24, 2025

5  out of  5
rating by Regina
"Christopher very helpful and clear for all documents, Nice and Good."
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Tony Wheelington

February 15, 2025

5  out of  5
rating by Tony Wheelington
"Alma is awesome. She took extra time with my wife and I answering all questions we had. Excellent customer service. Highly recommend"
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Yuli Aray

February 13, 2025

5  out of  5
rating by Yuli Aray
"Alma, was exceptional in helping us finding home & auto insurance. She was very detail oriented, explained every step clearly, she was also very courteous and respectful. Thank you so much for helping us save some money!"
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Alec Scroggins

February 3, 2025

1  out of  5
rating by Alec Scroggins
"After 37 years I'm terminating my relationship. Unethical retrospective rating practice after dropping from four cars to two, they literally increased my premiums over and beyond the fake "multi car discount". Agent says, "we don't know how the rates are determined in the office, it's whatever underwriting says"... I secured quotes from 3 top competitors and ALL THREE WERE at least 15% lower for home and 20% lower for autos. I'm literally saving HUNDREDS of dollars a month by terminating my relationships with State Farm."
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Isaiah Robinson

December 29, 2024

5  out of  5
rating by Isaiah Robinson
"Great service!!!!"
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bijan adhamy

November 20, 2024

1  out of  5
rating by bijan adhamy
"I don't know where to start. I have lived in DFW area for the past 45 years and dealt with different insurance agencies for business and personal matters. I have never experienced an incompetent and unprofessional agent like Christopher walls. My combine premium with his agency is close to $15000.00 annually and yet, there is a water leak in my house powder room for almost a month and after a number of phone calls, zero response from him. I have already started shopping around for different agent to take care of my properties and autos so I don't have to deal with him anymore and I strongly recommend that you do the same."
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Taylor Almon

November 15, 2024

1  out of  5
rating by Taylor Almon
"I have constantly had to struggle with this staff to get anything out of them. Is christopher seems to be a very nice guy. He is never at the agency in his staff sucks."
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Dana Azzam

November 8, 2024

2  out of  5
rating by Dana Azzam
"Unresponsive despite I expressed to him and several people in his team how I am frustrated from their lack of responsiveness. He suggested me one time to text my queries through SMS as this guarantees several people in his team will see it and for sure someone will get back to me. I did that twice and no one ever got back to me. I had to keep calling to find someone. I had an urgent issue and texted the number on Oct 26th 2024 asking for a an urgent call back, we are now on Nov 8th and no one called or texted or emailed me. Chris and his team are ghosts and unresponsive, not passionate for their clients as it seems to be. If he or his team ever responds then they are helpful."