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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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100Pboggie

May 6, 2026

5  out of  5
rating by 100Pboggie
"Amazing staff and customer service"
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Faith Marie

April 23, 2026

5  out of  5
rating by Faith Marie
"Alma has been amazing with my move from out of State. We have been communicating the past month prior to move. Alma has been personable, checked in on my daughter and I and showed such a genuine care. State Farms rate was less expensive then my former insurance company. Thank you for all you do Alma. Theresa"
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Ella Mcfra

March 18, 2026

5  out of  5
rating by Ella Mcfra
"Cj showed great customer service. He was on a vacation with family and still made time to answer the phone with a positive attitude to tend to my million questions!"
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Saed Al-Haidari

March 18, 2026

5  out of  5
rating by Saed Al-Haidari
"Great customer service and was very helpful over the phone. Very personable person, great work Cj."
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Sumana konatam

March 9, 2026

5  out of  5
rating by Sumana konatam
"CJ and Kris have been absolutely amazing. Answered every question and made the process so smooth."
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Forrest Dillon

February 11, 2026

2  out of  5
rating by Forrest Dillon
"When this agency transferred from Norris Bailey to Christopher Walls, the service took a massive drop. When I have called needing help, they seemed disinterested; follow-up is nonexistent. Norris Bailey spoiled me - when I had claims, he championed me within State Farm and made sure that my claim was handled promptly and fairly. Service under Christopher Walls is nothing like what I received before."
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Rana Crisler

February 9, 2026

5  out of  5
rating by Rana Crisler
"CJ is amazing and provides outstanding customer service! The entire staff is incredibly kind, welcoming, and professional."
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Mia Jackson

January 31, 2026

5  out of  5
rating by Mia Jackson
"Had a great experience today with CJ, he answered every question I had and had a great attitude. 10/10 recommend CJ."
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Tammie Parnell

January 28, 2026

5  out of  5
rating by Tammie Parnell
"It was a pleasure working with Valerie McCurdy. She was knowledgable, professional and very polite. She also helped save me over $150 on my 6 month policy with my current company. Thank you Valerie and I will look forward to working with you again soon on other policies. Tammie Parnell"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Christopher Walls’s Team here in ALLEN . "
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Jeniece Dawkins

January 22, 2026

5  out of  5
rating by Jeniece Dawkins
"Our experience has been top notch. Started with Christopher Walls, he was recommended, and his team takes as good care of us. Valerie McCurdy is who we deal with primarily, now. She’s an absolute gem!

Been a client for several years with multiple policies - switched from Allstate. Very professional, knowledgeable, responsive and personable staff. We have no plans of switching. 😊"
We responded:
"Thank you so much for the 5-star rating, Jeniece! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Djuna Ward

December 5, 2025

5  out of  5
rating by Djuna Ward
"It is always a pleasure to work with the staff here. Chris Jr. is a nice young man and when reaching out to them with questions about your policy they return your calls quickly. The customer service and support is exceptional!"
We responded:
"Thank you for sharing your positive experience! It’s great to hear that Chris Jr. and the team provide prompt and exceptional customer service. If you have any questions or need further assistance, feel free to reach out!"
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Darren Eubanks

December 4, 2025

5  out of  5
rating by Darren Eubanks
"Zero complaints at all👏🏻👏🏻"
We responded:
"That's wonderful to hear! It's always great when a company delivers flawless service. If you ever need any help or have questions in the future, I'm here to assist! 👏🏻😊"
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Patricia Brown

November 23, 2025

4  out of  5
rating by Patricia Brown
"Valerie was very pleasant and knowledgeable. The process was quick, painless and I was able to save $$$."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Valerie was pleasant and knowledgeable, and that the process was quick and painless while helping you save money. If you need any further assistance, feel free to reach out!"
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Hope B.

September 22, 2025

5  out of  5
rating by Hope B.
"5-Stars All around! Very friendly, fast and helpful. Nice people who are ready to work for you!"
We responded:
"Thank you so much for the 5-star rating! We’re glad to hear you found our team friendly, fast, and helpful. It’s our pleasure to serve you, and we’re always here whenever you need us!"
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Alma Martinez

September 18, 2025

5  out of  5
rating by Alma Martinez
"Exceptional customer services, always on top of customers needs. CJ always there to help. Everyone has the heart to help our needs in ever Way to save money.
Thank you, Christopher Walls agency"
We responded:
"Thanks for the feedback!"
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Kyluan Braselman

September 18, 2025

5  out of  5
rating by Kyluan Braselman
"Very affordable and the best customer service to ask for, I highly recommend!"
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Colby House

August 25, 2025

5  out of  5
rating by Colby House
"Christopher walls great and likable person really was a deciding factor in my decision to go with these guys fast and good prices"
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Kevin Gimenez

August 25, 2025

5  out of  5
rating by Kevin Gimenez
"Reliable, informative, and friendly! Christopher Walls and team are truly remarkable! Through the years this office has helped me keep my family insured and protected with some of the industry's best insurance products. Truly thankful for Alma Martinez who always answers the call when I need her for anything! Keep up the great work!"
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Mary Anders

August 19, 2025

5  out of  5
rating by Mary Anders
"Great details. Good and valuable information on quotes."
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Todd Hunter

August 7, 2025

5  out of  5
rating by Todd Hunter
"The agent answered questions and was able to provide a quote in minutes to our satisfaction"
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Marie Walker

July 30, 2025

5  out of  5
rating by Marie Walker
"Will recommend family and friends
Chris was delightful!!!
Calling him today about life insc."
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Lisa

July 29, 2025

5  out of  5
rating by Lisa
"I’m very pleased and beyond satisfied with State Farm. They answer all my questions, very professional, amazing customer service, and I trust them."
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Fred K

July 28, 2025

5  out of  5
rating by Fred K
"I'm writing this review based on my customer experience with this agency. I am not writing this review based on the insurance premiums. After all, we live in the state of Texas, Collin County, where homeowner's insurance rates are astronomical because of the severe weather we have here.
The office staff does a great job! I've been dealing with Ms. Alma for the past several years and I've received nothing but superior service from her. When I send her an email with a question, she responds immediately. (I've even sent her emails when I knew she was off, hoping that she would respond once she returned to the office. That was not the case, with Alma. She has responded to me when she's off.)
I've shopped around for better rates. There was one company that offered a lower total premium, but the difference wasn't worth making the change at this time.
Once again, there customer service is phenomenal!"
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Mark R.

July 28, 2025

5  out of  5
rating by Mark R.
"I had an excellent experience with Cristopher Walls State Farm! CJ and the team provided me with a fantastic policy that was the most competitive I found during my search. Their service was professional, responsive, and tailored to my needs. Highly recommend this agency for anyone looking for great insurance coverage at a low rate!"
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Norman Hollis

July 22, 2025

5  out of  5
rating by Norman Hollis
"Always very helpful and accessible when I have needed them."